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Hotelier Training Program: In-House Training

Posted On Tuesday, April 23, 2019

Pendahuluan:

Hotelier Training Program untuk In-House Training, kami adakan untuk Hotel yang membutuhkan pelatihan untuk Team Manajemennya, mulai dari GM, HOD dan Staf.

Program In-House Training

Adapun program In-House Training yang kami adakan adalah:

1. Hotel Setting Manuals for SOP
2. Hotel Service Excellence & Handling Complaint
3. Managing Customer Service & Supervisory Skill
4. Basic Sales & Yield Management
5. Hotel Quality Assurance
6. Hotel KPI Assessment Appraisal
7. Hotel Budgeting
8. Quality in Service in FB & Kitchen

Daftar Hotel tempat Pelatihan In-House Training:

1. Hotel Setting Manuals for SOP

- Grand Inna Muara Padang - Inna Hotel Group
- Hotel Tarakan Plaza, Kaltara
- Twin Plaza Hotel Surabaya

2. Hotel Service Excellence & Handling Complaint

- Bank BRI Solok Sumatera Batam
- Jakarta International Hotel
- Hotel Tarakan Plaza, Tarakan
- Pusat Informasi Haji Hotel Batam
- PHRI Batam
- Regent's Park Hotel Malang
- Aston Anyer Hotel Banten
- Hotel Kesambi Hijau Semarang
- Putri Duyung Cottage Jakarta
- The Excelton Hotel Palembang
- Unigraha Hotel Pekanbaru
- Rauda Hotel Pekanbaru

3. Managing Customer Service & Handling Complaint

- Pacific Palace Hotel Batam
- Grand Candi Hotel Semarang
- The Excelton Hotel Palembang
- Unigraha Hotel Pekanbaru

4. Basic Sales & Yield Management

- Sahid Montana Malang - Sahid Hotels Group

5. Hotel Quality Assurance

- Hotel Tarakan Plaza, Kaltara
- Nirwana Garden Resort Bintan
- Twin Hotel Plaza Surabaya
- Nagoya Mansion Hotel Batam
- Da Vienna Boutique Hotel Batam
- Grand Candi Hotel Semarang

6. Hotel KPI Assessment Appraisal

- Hotel Tarakan Plaza, Kaltara
- Pacific Palace Hotel Batam

7. Hotel Budgeting

- Sahid Group Hotels (Regional III, Jawa Timur)
- Hotel Kartika Wijaya Batu Malang

8. Quality in Service in FB & Kitchen

- Telunas Resort & Private Islands - Riau Islands
- Sol Marina Serpong Tangerang

Dan untuk Proposal Pelatihan tersebut dapat menghubungi kami.

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