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QA Handbook (Buku Panduan Pembentukan Team Hotel Quality Assurance)

Posted On Monday, April 29, 2019

Dapatkan Buku Panduan Program Pembentukan Team Hotel Quality Assurance.

Paket terdiri dari:

A. HANDBOOK:

Panduan lengkap membentuk team, membuat, menilai dengan checklist yang terukur untuk Hotel, Resort, Villa dan Service Apartment.

Note:
Handbook akan dikirim kealamat kantor atau rumah.

B. HOTEL CHECKLIST & ASSESSMENT:

Note:
Soft Copy akan dikirim ke alamat email.

Checklist Templates:

1. Health & Safety.
2. Exterior checklist.
3. Housekeeping audit.
4. Room checklist.
5. Concierge service audit.
6. Reception service audit.
7. FO room sales control.
8. Reservation audit.
9. Breakfast service checklist.
10. Restaurant & Bar checklist.
11. Restaurant & Bar Service Audit.
12. Room service audit.
13. Kitchen & staff facility audit.
14. MICE audit.
15. Instructions.

C. QUALITY CHECKLISTS:

1. Food safety assessment checklist.
2. GM's assessment appraisal.
3. Hotel audit programme.
4. Hotel mystery shopper program.
5. Hotel reward and recognition program.

D. AUDIT SUMMARY REPORT:

1. QA summary report.

E. HOTEL CHECKLIST, FORMS:

1. Guest comment.
2. Fire checklist.
3. Hotel preventive maintenance.
4. HK inspection programme.
5. Poster - fire emergency.
6. Public area checklist.
7. QA property checklist.
8. Service quality checklist.
9. Service team self assessment.
10. The door hanger checklist.

F. SERVICE PROGRAM:

1. Breakfast.
2. Guest arrival.
3. Guest departure.
4. Restaurant.
5. Room service.
6. Turn down.

G. QUALITY & TRAINING PLAN:

1. FB.
2. FO.
3. General.
4. Housekeeping.
5. Kitchen.

Price:
Get Special Price for Hoteliers.

Price is US$ or in IDR
Payment by PayPal, Credit Card or Bank Transfer.

Interested? Click Contact Us! or WA: +6281276858695 and Get special price!
We will sent you Bank Account or PayPal link.

More Templates, Visit: www.hotelchecklists.com

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