We are
The Leader in Hotel Quality Assurance
Get Started

Hotelier Training Program (Bali): Internal Audit of Quality Assurance

Posted On Thursday, August 8, 2019

Pendahuluan:

Hotelier Training Program by MM Hospitality, hadir kembali di Pulau Dewata - Bali.

Training: Internal Audit & Assessment of Quality Assurance for Hotel, Resort, Villa & Service Apartment.

1 Day Exclusive Training.

Instructor/Author:
Monang Marbun, S.E
(Certified Hotel Auditor, Expert, Author & Consultant)

WHO SHOULD ATTEND?
Owners, GM, HODs, & QA Team.

OVERVIEW
Quality Assurance adalah Tindakan yang sistematis dan terencana yang diperlukan agar terjadi kepastian dan kepercayaan terhadap mutu produk, pelayanan dan pengelolaan.

OBJECTIVE
Dalam pelatihan ini, kita belajar bagaimana membuat, memproses & menganalisa aplikasi audit Quality Assurance untuk:

~ Health & Safety
~ Exterior Checklist
~ Housekeeping Audit
~ Bed & Bath Room Checklist
~ Concierge Service Audit
~ Reception Service Audit
~ FO Room Sales Control Audit
~ Reservation Assessment
~ Breakfast Checklist
~ Restaurant & Bar Checklist
~ Restaurant & Bar Service Audit
~ Room Service Audit
~ Kitchen & Staff Facilities
    Checklist
~ M.I.C.E

TOPICS
- Apa itu Kualitas & Landasan Quality Assurance.
- Program Internal Quality Assurance & Proses Penilaian Quality Assurance
- Pembuatan Checklist Quality Assurance & Analisa
- Penutup & Action Plan

VENUE:
DVaree Kuta Hotel Bali

DATE:
Saturday, 24 August 2019

TIME:
08.00am - 05.00pm

INVESTMENT:
Harga special untuk Hotelier.
Hanya 1.100K

Early bird: 850K daftar dan bayar (tgl 29 Juli - 14 Agustus)
Early bird: 950K daftar dan bayar (tgl 15 Agustus - 21 Agustus)

Training Included:
- Buku Panduan, Membentuk Team Hotel Quality Assurance.
Author: Monang Marbun, S.E
- 2x coffee break, 1x lunch
- Handouts.
- Soft Copy (Checklists
  Templates)
- Bonus Templates
- Certificate.

For registration & info, contact us.
 
Cheers,


MM HOSPITALITY
Quality Assurance | Pre-Opening | Training

Depok Town Square
UG Floor, Room US37/16
Jl. Margonda Raya No.1
Depok, Jawa Barat 16424
📞 081276858695
📩 information.mmh@gmail.com
🌐 www.mm-hospitality.com

No comments

Post a Comment

Powered by Blogger.
/

Get In Touch

Depok Town Square, UG Floor, Room US37/16, Jl. Margonda Raya No.1 Depok - Jawa Barat 16424
+6281276858695
Mon - Sat (10am - 6pm)
information.mmh@gmail.com

Contact Form

Names

Email

Message

© MM Hospitality. All Rights Reserved